Things To Know
Here is a subhead if you need it
We also left this paragraph in here so you can say whatever you would like to say about load-in/load-out before they scroll down and can select the link they need from the table.
LOAD-IN
When does the festival take place?
The festival is held annually the 3rd weekend of September. The 14th year of the festival will be held September 19-22, 2019.
HOW & WHEN CAN I BUY TICKETS TO THE EVENT?
Tickets can be purchased on our Events & Tickets page beginning April 28th at 2:00pm. Tickets typically sell-out several weeks before the event, so buy early!
Problems with processing your request? Feel free to call 864-233-5663 with questions. We are open 9AM-5PM Monday-Friday.
What does euphoria benefit?
euphoria is organized and presented by Local Boys Do Good (“LBDG”), a non-profit organization exempt from taxation under Section 501(c)(3) of the Internal Revenue Code. Proceeds from euphoria are distributed by LBDG through direct grants to charitable organizations – mostly in upstate South Carolina – that focus on providing sustenance to those in need (food, hunger, and health), educating (through music, performing arts, or otherwise), or supporting children. We are also proud to say that in 2018 the 4-day festival created a local economic impact of $3.8 million.
Are kids or pets allowed at events?
All events are 21 and older (no exceptions, even for infants in strollers/carriers) except for the Sunday Brunch. This is a great event for families and children of all ages. The brunch offers a children’s price as well.
While we love animals, pets are not permitted at our events. Service animals are the only exception.
Where is the best place to stay during the festival?
There are several hotel + ticket packages available, and information on other downtown hotels can be found on this page under “Accommodations”.
Where is the most up-to-date information about the festival?
The latest festival info can be found on our website and by signing up for our monthly newsletter at the bottom of this page.
What do I do if I have a food allergy or dietary restriction?
When buying tickets for seated Lunch & Learns and Guest Chef Dinners, you will be asked if you have any food allergies. The chefs at these events will do their best to accommodate your special dietary needs, but we emphasize this is only a request.
All other events are not able to accommodate any special dietary needs or food allergies. We will try our best to offer gluten-free and vegan options at all of our events, but there is no guarantee, unfortunately.
Do you have a lost and found?
Yes. Please check at the entrance of each event. You may also call our office at 864-233-5663 the week after the event to inquire about any lost items.
What items are prohibited at events?
Backpacks, coolers, and camping chairs are not permitted at any festival event. Smoking is also prohibited at all of our events.
LOAD-OUT
What’s included in the ticket price for events?
All tickets are all-inclusive. All food, beverages, and entertainment are included in your ticket price. Feast by the Field on Saturday is the only event where you may purchase additional artisan market items if you would like.
Are there assigned seats for events?
Most events have select, open seating with the exception of Guest Chef Dinners, Sunday Supper and Lunch & Learns.
What is the process for receiving tickets once they are ordered?
Each ticket holder will receive a confirmation email within 15 minutes after the order is placed, with your tickets attached. If using the SquadUp app, you can save your tickets to Apple wallet or passbook.
Can you scan my ticket directly from my phone?
Yes! We can scan your ticket directly from your smartphone, alleviating the need to print your ticket. Please be sure to have your tickets pulled up on your email or by using the SquadUp app prior to checking in. If it is a daytime event, it is helpful to fully turn up the brightness on your phone.
How do I reprint my ticket?
You can reprint your ticket by clicking the link on your original confirmation email and following the instructions given.
Are tickets refundable?
Tickets are non-refundable and non-transferable between events. All events will take place rain or shine and event details are subject to change. If you would like to sell your tickets for any reason, you may visit our FaceBook Ticket Exchange page (link). However, please note, that there is no guarantee that you can sell your tickets. More detailed information about this process can be found on the FaceBook Ticket Exchange page.
What happens if the event is canceled due to inclement weather?
The Festival accepts no responsibility, financial or otherwise, for event cancellation or interruption because of inclement weather or other acts beyond its control. Festival does not refund for cancellation due to inclement weather or other acts beyond its control. We encourage you to purchase the optional Ticket Guardian insurance if you are concerned about inclement weather cancellations.
Will an event sell out?
Tickets typically sell-out several weeks before the event, so buy early! If an event is sold out, you may visit our FaceBook Ticket Exchange page (link) to check if any tickets are being sold from guests that are unable to attend.
Problems with processing your request?
Chat with SquadUp via the chat-box located in the bottom right-hand corner of this site.
Have more questions?
Please email [email protected] or call 864.233.5663.